Question/answer » I don't remember my password!

If you do not remember your password, you can request a link via the Forgot Password page to set a new password.

On this page you enter your e-mail address and click on the "I am not a robot" box. Shortly thereafter you will receive an email with a special link that only works for a limited time (up to 1 hours after sending). The link takes you to a page where you can set a new password.

Make sure you set a password that is difficult to guess that you only use for this website. The password must consist of at least 9 characters (more is better).

Back to list of frequently asked questions

Related questions

Search all questions and answers

Find your ancestors and publish your family tree on Genealogy Online via